Privacy Policy

Your Privacy Matters to Us

At HomeTeam Glass & Mirrors, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect various types of information to provide you with the best possible service. This may include:

a. Personal Information

  • Contact Details: Name, email address, phone number, and physical address.

  • Payment Information: Credit card details, billing address, and other payment-related information.

  • Project Information: Details about your specific needs, preferences, and any other information relevant to your project.

b. Non-Personal Information

  • Browser and Device Data: Information about your browser type, operating system, IP address, and device used to access our website.

  • Usage Data: Information on how you interact with our website, including pages visited, links clicked, and other actions taken.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Improve Our Services

  • Process and manage your orders and projects.

  • Communicate with you regarding your project, appointments, and inquiries.

  • Customize our services to better meet your needs.

b. For Marketing and Promotions

  • Send you promotional materials, special offers, and other information we think may be of interest to you.

  • Conduct surveys and collect feedback to improve our services.

c. For Security and Legal Compliance

  • Protect our website and services from fraud, abuse, or unauthorized access.

  • Comply with legal obligations, including those related to financial and business operations.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

a. Service Providers
We may share your information with trusted service providers who assist us in delivering our services, such as payment processors, IT support, and marketing agencies. These providers are obligated to protect your information and use it only for the services they provide.

b. Legal Requirements
We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena, or if we believe such action is necessary to protect the rights, property, or safety of HomeTeam Glass & Mirrors, our clients, or others.

4. Data Security

We take data security seriously and implement a variety of measures to protect your information:

  • Encryption: We use secure encryption technologies to protect sensitive data, such as payment information, during transmission.

  • Access Controls: Only authorized personnel have access to your personal information, and they are required to maintain its confidentiality.

  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

a. What Are Cookies?
Cookies are small text files stored on your device by your web browser. They help us recognize your device and store information about your preferences and past interactions with our website.

b. How We Use Cookies

  • Essential Cookies: These are necessary for the website to function properly, such as maintaining your session and enabling secure login.

  • Performance Cookies: These help us understand how visitors interact with our website, allowing us to improve user experience.

  • Marketing Cookies: These track your online activity to deliver personalized ads and content.

c. Managing Cookies
You can control or delete cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality of our website.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

a. Access and Correction
You may request access to the personal information we hold about you and ask us to correct any inaccuracies.

b. Opt-Out
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

c. Data Deletion
You may request that we delete your personal information, subject to certain legal exceptions.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post any updates on this page, and the "Last Updated" date at the top will be revised. Your continued use of our services after such changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

📞 Phone: +1 (786) 599-6222
📧 Email: Hometeamglass@yahoo.com
📍 Location: Miami, FL

HomeTeam Glass & Mirrors - Your privacy is our priority.